Meesho has become one of India’s top online shopping platforms for budget-friendly fashion, home, and lifestyle products. But what if you receive the wrong size, color, or a damaged product? Don’t worry — returning a product on Meesho is simple and hassle-free if you follow the right steps.
This guide will show you exactly how to return products on Meesho easily in 2025.
📦 Common Reasons for Meesho Returns
- Product is damaged or defective
- Wrong size, color, or design delivered
- Product not matching the image or description
- Poor quality or incorrect material
- You simply changed your mind (if returnable)
✅ Step-by-Step Process to Return Products on Meesho
🔹 Step 1: Open the Meesho App
- Login to your Meesho account
- Tap on the “Orders” tab
- Select the item you wish to return
- Tap on the “Return/Exchange” button
📱 Note: Returns can only be initiated via the Meesho mobile app, not on the website.
🔹 Step 2: Choose a Reason for Return
Select from reasons like:
- Damaged item
- Wrong product
- Not as shown in image
- Size issue
- Others
📸 Upload photos of the product if asked — this helps in faster approvals.
🔹 Step 3: Choose Refund or Exchange
You will get the option to:
- Get a refund to your original payment mode or bank account
- Exchange the product (if available)
💰 COD Refund: You will receive a secure SMS to enter your bank details for the refund.
🔹 Step 4: Schedule Pickup
Once the return is accepted:
- A delivery agent will come to pick up the product within 2–4 days
- Keep the product packed properly with all original tags and invoice
🔹 Step 5: Track Return Status & Refund
- Go to Orders > Track Return
- Meesho provides updates via app and SMS
- Refunds are processed within 5–7 business days after pickup
⏳ Meesho Return & Refund Timelines
| Step | Timeline |
|---|---|
| Return request | Within 7 days of delivery |
| Pickup | 2–4 working days |
| Refund | 5–7 working days after pickup |
🛑 What Cannot Be Returned?
Meesho doesn’t accept returns for:
- Innerwear, beauty products, or hygiene-related items
- Digital items (eBooks, software)
- Items marked “non-returnable” on product page
☎️ Meesho Customer Support
- 📞 080-61799600 (10 AM – 7 PM)
- 🌐 https://www.meesho.com/help
🛡️ Tips for Hassle-Free Meesho Returns
✅ Always record unboxing video
✅ Keep the original packaging and invoice
✅ Initiate return within 7 days
✅ Be honest with your return reason
✅ Use clear photos if asked for proof
📝 Final Words
Meesho’s return policy in 2025 is customer-friendly and easy to follow. Just make sure to act within the return window, keep everything intact, and follow the steps listed above. If you’re still facing issues, you can escalate your complaint via customer care or grievance redressal platforms.
